WCRA Staff





Susan M. Duren



Susan Duren is President of the Washington Community Reinvestment Association.  Before joining the WCRA in 1992, she served as Executive Vice President of a commercial real estate development company and as Vice President of Commercial Real Estate Lending for First Interstate Bank. She is a graduate of the Pacific Coast Banking School at the University of Washington and the National School of Real Estate Finance at Ohio State University and attended Pacific Lutheran University.  She has successfully completed both the Basic Appraisal Principles and Income Property Evaluation courses through the Appraisal Institute.

Ms. Duren is currently a member of the Washington State Department of Community, Trade and Economic Development’s Housing Trust Fund’s Policy Advisory Team, the Department of Community, Trade and Economic Development’s Credit Review Team, and the King County Credit Enhancement Advisory Committee.

Her board affiliations include Impact Capital and the Office of Rural and Farmworker Housing.  She was a 2003 recipient of the Washington State Housing Finance Commission’s Friend of Housing Award.






Dulcie J. Claassen

Vice-President and Director of Lending 


Dulcie J.Claassen joined the WCRA in 2006 as Vice President and Lending Officer. She has a 30 year career in lending that began at Rainier Mortgage, where she spent 6 years in construction administration working on both residential and income property construction loans. She spent an additional three years in construction lending for Summit Savings before moving into residential mortgage lending for the next 6 years. Prior to joining WCRA she spent 5 years as a Relationship Manager in business banking at Foundation Bank, where she was a Vice President. Dulcie earned her Bachelor of Arts from the University of Washington.







Gary L. Murphy

Assistant Vice-President


Gary L. Murphy has been with the WCRA since 1995 and is the WCRA Loan Closer. Before joining WCRA, Gary served as Sr. Loan Administration Officer for Seafirst Bank's (now Bank of America) Commercial Real Estate Lending Division. He has previous real estate lending experience as Assistant Vice President and Team Leader of the Construction Loan Administrators for Security Pacific Bank's Real Estate Loan Closing and Construction Administration Department. Gary has appeared as a guest lecturer for the American Institute of Banking with regard to the Commercial Real Estate Closing and Construction Administration courses and facilitates the technical construction oversight for the WCRA and the Washington State Department of Commerce.








Angel L. Ratliff

Loan Servicing Officer


Angel L. Ratliff became a member of the WCRA team in September 2006, filling the Administrative Assistant position.  Angel assumed the full-time role of Loan Servicer in 2015 after providing Servicing support for two years, primarily in insurance compliance. Prior to working for the WCRA Angel was employed as the Technical Editor at the Center for International Trade in Forest Products and the Rural Technology Initiative at the University of Washington for two years, Accounts Receivable manager for a hardware store and managed a U.S. Air Force tax office in Germany for four years. In 2007 Angel completed full training in Microsoft Access and Adobe Dreamweaver, enhancing the skill set she brought to the WCRA.








Rose Minier

Accountant and Office Manager 


 Rose Minier joined the WCRA team in 2016 as the Office Manager.  For eight years prior to joining the WCRA, Rose worked at a waste recycling and hazardous material disposal company in accounting and hazardous waste management roles.  Prior to that, Rose worked for firms specializing in landscaping, electrical engineering, mental health, and technology.  Rose also served for eight years on the Board of Directors at the Bravo! Club at Seattle Opera.  She is a co-founder of GeekGirlCon, which works to support and encourage girls and women in technology, science, and pop culture.  Rose has a Bachelor of Science from the University of Washington, a certificate from Tubingen University in Germany, and is completing a second Bachelor of Science at Western Governors’ University.







Allison Brundage

Office Assistant


Allison Brundage joined the WCRA in 2015 as the Office Assistant. Prior to working for the WCRA, Allison spent five years as the Administrative Assistant and Cemetery Specialist at a sizable funeral home and cemetery in Seattle. Allison has a total of ten years’ administrative experience in the death care industry. She attended the University of Central Florida.